Education

Human Computer Interaction Design, MS, Indiana University - Bloomington, IN

• Expected Graduation: May 2011
• GPA: 4.0

   

Informatics, BS, Indiana University - Bloomington, IN

• Graduated with Distinction May 2009
• Minor in Psychology
• GPA: 3.6 Major GPA: 4.0

Experience

Indiana Unversity - Associate Instructor
Bloomington, IN, 2009-present

• Led weekly discussions and design critique sections with over 30 students in an introductory undergraduate Human Computer Interaction course.
  
• Consulted with students, tracked attendance, and graded student projects.
  

Cincinnati Bell Technology Solutions/TEKSystems - Voice Desk Support
Cincinnati, OH, 2006-2009

• Created storyboards, wrote training script, photographed, and designed a customer-training program for the Avaya One-X phone system.
  
• Answered customer support calls and helped troubleshoot issues with commercial phone systems.
  
• Updated and verified customer information in the call center database of over 10,000 records, increasing the company’s billing efficiency.
  
• Assisted in updating company procedures with the introduction of new managed system type.
  
• Full Time Employee during summer and school breaks, worked remotely from school for an average of 10 hours per week.

Awards

• Women in Science Research Conference, First Place - Undergraduate Math and Technology Research Poster, 2009
  
• Multi Disciplinary Research Opportunities for Women grant, 2008-present
  
• Google Workshop for Women Engineers, 2008
  
  

Research Groups

• Design Challenge Based Learning, Dr. Eli Blevis, Research Assistant/co-PI, 2010-present
• Intimate Artifacts, Dr. Shaowen Bardzell/Dr. Jeffery Bardzell, Research Assistant/co-PI, 2010-present
• Feminism, Craft, and HCI, Dr. Shaowen Bardzell, Research Assistant/co-PI, 2009-present

Activities

• Graduate Informatics Student Association, Institutional Voice Chair, 2010-present
• HCI Connect, Co-chair, 2009-present
• Women in Computing, Communications Chair/Member, 2006-present
• Informatics Summer Camp, Daytime Councilor, 2009
• Scholarship Advisory Committee, Member, 2008-2009
• Bloomington Startup Weekend, Founder/Food Coordinator, 2008
• Kennedy Heights Montessori Center, Web Design Volunteer, 2007
• Indiana University Residential Services Ambassador, 2006
• Indiana University Informatics Club, 2005-2006